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Terms of Service

Last Updated: December 6, 2025

1. Acceptance of Terms

By accessing and using PokiBuy Store ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. Please read these Terms carefully before using our services.

2. Use of the Service

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

2.2 Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to notify us immediately of any unauthorized access to your account
  • You are responsible for all activities that occur under your account
  • You must provide accurate and complete information when creating an account

2.3 Prohibited Activities

You agree not to:

  • Use the service for any illegal purpose or in violation of any laws
  • Transmit any harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the service or servers
  • Use automated systems (bots, scrapers) without permission
  • Impersonate any person or entity
  • Collect user information without consent

3. Products and Services

3.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • We do not warrant that product descriptions or other content are accurate, complete, or error-free
  • Product images are for illustrative purposes and may not exactly match the product
  • We reserve the right to correct any errors, inaccuracies, or omissions
  • We reserve the right to refuse or cancel any order at our discretion

3.2 Pricing

  • All prices are listed in the currency specified on our website
  • Prices are subject to change without notice
  • We reserve the right to modify or discontinue products at any time
  • Prices do not include applicable taxes or shipping fees unless stated

3.3 Availability

All orders are subject to product availability. We reserve the right to:

  • Limit quantities available for purchase
  • Refuse or cancel orders that appear to be fraudulent
  • Modify, suspend, or discontinue products or services

4. Orders and Payment

4.1 Order Acceptance

When you place an order:

  • You are making an offer to purchase products at the stated price
  • We will send an order confirmation, which is not an acceptance of your order
  • We reserve the right to accept or reject your order
  • Order acceptance occurs when we ship the product or provide access to the service

4.2 Payment Terms

  • Payment must be received before order processing
  • We accept payment methods as displayed on our checkout page
  • You represent that you have the legal right to use any payment method
  • All prices are final unless otherwise stated
  • Refunds are subject to our Return Policy

4.3 Payment Processing

Payment processing is handled by secure third-party payment processors. We do not store your complete payment card information on our servers.

5. Shipping and Delivery

Shipping terms and conditions:

  • Shipping costs and delivery times are provided at checkout
  • Delivery dates are estimates and not guaranteed
  • Risk of loss and title pass to you upon delivery
  • You are responsible for providing accurate shipping information
  • We are not responsible for delays caused by shipping carriers or customs

Please refer to our Shipping Policy for detailed information.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy. Key points:

  • Items must be returned within the specified time period (typically 30 days)
  • Items must be in original condition with packaging
  • Return shipping costs may apply
  • Refunds will be processed to the original payment method
  • Some items may not be eligible for return (e.g., personalized items)

7. Intellectual Property

All content on this website, including:

  • Text, graphics, logos, images, and software
  • Product descriptions and specifications
  • Website design and layout
  • Trademarks and service marks

are the property of PokiBuy Store or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.

8. User Content

If you submit content (reviews, comments, photos) to our website:

  • You grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display your content
  • You represent that you own or have the right to submit the content
  • You agree not to submit defamatory, offensive, or illegal content
  • We reserve the right to remove or modify user content at our discretion

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POKIBUY STORE SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use the service
  • Errors or omissions in content

Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

10. Indemnification

You agree to indemnify and hold harmless PokiBuy Store, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you submit to the website

11. Termination

We reserve the right to:

  • Terminate or suspend your account at any time for violations of these Terms
  • Refuse service to anyone for any reason
  • Modify or discontinue the service at any time

Upon termination, your right to use the service will immediately cease. We are not liable for any termination of your access to the service.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable local laws. Any disputes arising from these Terms or your use of the service shall be resolved in the courts of the jurisdiction where our business is located.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will:

  • Post the updated Terms on this page
  • Update the "Last Updated" date
  • Notify users of significant changes via email (when applicable)

Your continued use of the service after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: admin@ziadshop.com

Phone: +1303-440-6508

Address: 123 Commerce Street, Business City, BC 12345

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